Financial Counseling Supervisor

Employment Type

: Full-Time


: Financial Services - Banking/Investment/Finance

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You bring your body, mind, heart and spirit to your work as a Financial Counseling Supervisor.

You’re generous with your thoughts, your partnerships and especially your voice, because your opinion matters.

You’re great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.


System Services is our Corporate Headquarters in Broomfield, Colorado and is located within the Oracle campus. SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the well-being of the people we serve. 

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we’ve launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.


Together we’ll align mission and careers, values and workplace. We’ll encourage joy and take pride in our integrity.

We’ll laugh at each other’s jokes (even the bad ones). We’ll hello and high five. 

We’re proud of what we know, which includes how much there is to learn.

Your day.

As a Financial Counseling Supervisor you need to know how to:

  • Responsible for overseeing the process in place that provides financial advocacy counseling to individuals who are uninsured and underinsured 
  • Directly manage the Patient Financial Specialist daily functions, ensuring that staff is educating, processing and determining the appropriate assistance for patients within a timely manner
  • Report directly to the Indigent Care Manager, assisting in the oversight of SCL Health’s eligibility program: assisting individuals apply for State and Federally funded programs such as Medicaid, CICP, Disability, Social Security, and other state and federal funded programs
  • Maintain quality assurance in application processing and procedures, along with adhering to all compliance requirements mandated by CMS, HIPAA, JCAHO, etc.
  • Act as liaison between departments located at the care site and/or RSC; fostering open communication and team work, utilizing positive and effective communication with all team members.
  • Travel between care sites is required; in and out of state. Travel will consist of visits to care sites and clinics responsible for. Overnight and multiple day site visits will vary on location and reason for visit
  • Monitor and analyzes financial counseling processes, operations and reporting to ensure timeliness, accuracy, compliance with applicable rules and regulations
  • Your experience.

    We hire people, not resumes. But we also expect excellence, which is why we  require :

  • High School Diploma or equivalent
  • Current CAC - Certified Application Counselor or the ability to obtain within 90 days of hire
  • Current CAAS certification –Certified Application Assistance Site or the ability to obtain within 90 days of hire
  • Hands on operational experience with: Medicaid eligibility, disability eligibility qualifications, Social Security qualifications, public benefit programs, complex discharge planning and care, presumptive eligibility programs, Colorado Indigent Care Program (CICP), Affordable Care Act (ACA), Colorado’s Hospital Outstationing Grant Programs
  • Knowledge of 501r regulation and requirements for not-for profit entities offering Financial Assistance
  • Familiarity with informational systems used to manage enroll in state and federal programs and financial assistance including implementation, change control and reporting
  • Preferred:

  • Associate’s / Bachelor’s Degree in related field
  • Bilingual proficiency in English and Spanish
  • Your next move.

    Now that you know more about being a Financial Counseling Supervisor on our team we hope you’ll join us. At SCL Health you’ll reaffirm every day how much you love this work, and why you were called to it in the first place.

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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